"This place is great. They provide quality work quickly and at reasonable cost."
"Awesome stuff. Chris is super knowledgeable. If you can get in with this place for any work I highly recommend"
"Absolutely great experience. I asked for recommendations for hail repair for my car. I looked at several places online, and narrowed down to this location. The website is clear, informative, advertises free estimates, and provides consumer information on car warranties/insurance.
They were all friendly, caring. The estimate was truly "free," no pressure at all. They worked directly with Geico. The car came out looking great, they even cleaned it up a little."
"Highly recommended this place. Genuine, trustworthy, efficient and great pricing!"
"Had a guy back into my Honda Civic dent in the back panel of the passenger side. Looked HORRIBLE. I meant to get a couple of bids at least to get it fixed. But TNG was so quick and thorough in explaining everything and getting me the info I needed it I just submitted theirs. They did a wonderful job. It looks like I never got hit. If only the other guys Insurance company had been as nice to deal with as TNG."
"The owner and the staff are super nice & very accommodating. The work I had done on my car was excellent. I definitely recommend Touch N Go Collision to anyone that needs body work done."
"Had a small accident took my vehicle to touch N Go, Chris and Sue where great. Seems I got the wrong date for the repair, showed up and Chris the owner went to shop got the supplies and fixed the work but went further and did other touch ups. Great customer service as always. I had a run in with my garage door frame got an estimate and got it fixed.
Please if you need something Vehicle related look up Touch N Go.
Best wishes"
"My experience with Touch 'N Go was nothing short of incredible! Chris, the owner was very helpful, professional and knowledgable. Furthermore, they did some great PDR work on my Honda in a very difficult spot to get to and touched up my paint after a door ding. All in all I was very satisfied and will go back in the future if need be. Thanks to Chris and his team for everything!"
"They went above and beyond. Put in multiple free hours of labor to fix minor damage that wasn't even on the invoice. Well worth the month-long wait-list. There's a reason they're the highest rated body shop in town. Can't recommend enough."
"Chris and Amanda are a DREAM to work with. They’ve worked on my car twice. Once when my side mirror lost a fight with the edge of my garage door and a second time after my car got seriously banged up driving through a hail storm. Both times the results were spectacular.
I picked my car up from the shop this week after having the hail damage. From start to finish it was nothing but an awesome experience working with Touch and Go. They seamlessly worked with my insurance estimator and while an adjustment delayed the repair completion. The results were worth waiting for. My car was sparkling and detailed inside when I picked it up. This is my forever body shop."
"Highly recommend. Best price I could find. Great work on collision repair. Communicative and clear. Got work done quickly."
"This has been the 2nd time we brought our Jeep Compass to this shop (for a different, much worse damage this time), and I am more impressed than ever. Chris and Amanda made sure we are aware of dealings with the insurance company, and that helped us have better peace of mind. They are so laid back and pleasant even when they're so busy. Fairly priced, as always, and when I got the car back, there was no trace of the accident on the car at all. It was even cleaner than when I dropped it off. They also took care of our Chrysler Crossfire headlights when it needed to be restored, and the bottom cover when it was falling. This will be our go-to as long as we're in Indianapolis. Take your car here for body work needs!"
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"The quality of the work done here was really impressive. The best quote in Carmel that I received. Very trustworthy group, would recommend to anyone."
"Highly recommend for collision repair. Chris and his team did a great job with my 2007 Honda Civic. Fair pricing and good communication throughout the process. He went above and beyond in some areas and made my old car look really nice again."
"Great guys with easy communication and trust worthy! I had to get my wife's car and my car serviced a little bit and also fix few things. They got us in immediately and also took care of us. Pricing is reasonable."
"Highly recommend. I needed work on 2 cars in a short time period. There was a mix up regarding the work on the second one, but the shop took the initiative in resolving the issue, demonstrating they truly care about customer satisfaction. Based on my experience, they do business the right way, which, unfortunately, is becoming less common these days."
"Excellent service! They don’t treat you like a number. Very knowledgeable and professional work! Would highly recommend. I’ll come again for my body work!"
"Great service. Chris is very honest and thorough in explaining what needs to be done and what surprises may come up. The work done was of high standards, reasonable price and they even touched up some scratches I had which were not the reason I went to the shop.
Great and trustworthy overall."
"The do good repairs, locally owned, seem to be good honest people with reasonable prices and business practices"
"Great work for a great price. I was very surprised and impressed when I got in my car - it was cleaned and vacuumed! They even washed it too. Thank you SO much!"
"Such a nice guy. Walked in with a scratch down the side of my car - was able to get it cleaned right up. Would highly highly recommend. This is the kind of business you want to support."
"Chris, the owner is very professional. Quick to estimate. Reasonable service."
"They took my truck from being wrecked to back brand new again! Ask for Justin when you go see them! He's the best! Believe me you I don't think I would have tooken it to anyone else! They got me "Right!""
"They did a fantastic job repairing my car for a price that was better than fair, when most places would’ve charged more than it would be worth to fix it. I give them my highest recommendation."
"Very friendly and honest staff. They also do great work. Perfect place for anything from a small touch up to major repairs. I was very happy with the price and the quality of the work done."
"Went to Touch 'N Go by recommendation and had an amazing experience. Chris was very helpful, took his time to call around to find a mirror for my car, had all information and details ready for me to review it in a very short period of time. I could not be more happier with their friendliness and their service. I highly recommend Touch 'N Go Collision Center!"
"Took my car here after an accident and they were great. Communicated with me as to where they were in the process and had a fast turn around time. Upon inspection I asked about a previous scratch on the back tailgate(not from accident) and if it would buff out. They took the car back to see what they could do no question asked and didn’t even charge me for it. Awesome customer service."
"We went to Touch N Go when I accidentally bumped (maybe ran) into our recycling container. It caused some damage to the front of our Buck SUV. Not only did they do a great job, but they also noticed our antennae was damaged. They helped us with that too. Everyone is nice and helpful. Thanks Touch N Go!!!"
"My grandfather hit a deer around the 29th of December, and I chose touch n go because of the rave reviews here at Google and it was 5minutes away form my home.. We finally got the car today 13th of March.. Long time...They are nice, they know their facts, and mostly what's going on in the store... They did mention that they were quite busy that would take longer than a month to get to his car, I still stuck with them because it was my first time handling this kind of situation, my grandfather is over 80.. He was asking me how the car is, because his birthday was on the 16th of February, we called for an update and there were some communication issues with the collision center and the insurance company, so they didn't even start on the car, but ordered parts.. Two weeks later, we found out that they had to order more parts for the car, and it might be ready around the first week of March... It wasn't ready until March 13th.. I was asking around my friends and co workers if fixing a car should take 2months or so, and what they say it shouldn't take that long... I didn't know how many parts of the car needed replacement, because I didn't know how bad the wreck was.. Until the tech took us to his car and double check on what they replaced, it was over 90 parts! I have no problem with the people there, when I saw the result, awesome. One of the guys there gave me 150 off of my deductible, and only paid 350 and life time warranty on any parts they replaced... I think they gave me that discount because they felt bad it took that long... It's just I lost so much money on the rented car, uber, rise of the heating electric bills because of the winter season, car bill payment. I'm not a confrontational person and I just don't like getting in people's way, it's winter time and I'll be the patient one... but one Iesson I learned from this situation, keep posted on the car at least once a week, because in the end, it's YOUR car, YOUR money. I'm still going back to them because I didn't feel I was being walked over, they do care..."
"Chris and his team were very friendly and helpful. They didn’t try and trick us into paying more and did a good job with the touch ups."
"I just got my truck back after having some work done by Touch 'N Go Collision. I am not posting any photos of the place because there just isn't much to show. It's a very plain building, nothing fancy or showy, but they do good work and at a fair price. The owner, Chris, was very helpful in coming up with a solution to fix the bed of my truck without replacing the whole bed, which saved me a lot of money. It's refreshing to find a place that will do honest work at a fair price, and is not looking to take every customer for whatever they can get. If you need some body work done check this place out, but they have a good reputation for a reason and it was just over 2 months wait before they could get me on the schedule. In the end it was worth it and I think you will be very happy with their service."
"Just got my car back and let me tell you... My expectations weren't exceeded THEY WERE BLOWN AWAY. everyone who works here is so kind, gracious, understanding, patient, PROFESSIONAL, AND EFFICIENT I will never go anywhere else. I came in from a hit and run in a parking lot. I ended up needing a new bumper and headlights (and paint for the bumper) I decided to get extra things done like take care of the rust on my hood, little touchups here and there and get my frame rails and door jams sprayed with rust inhibitor/sealer wax. These people did all these things but they made my car look better than the day I bought it! (2011 mustang purchased in 2013 with 42k miles and no flaws or issues) Chris the owner was working after hours to get my car done. He was sitting there by hand waxing and buffing my car. He was putting last min touchups and informed me he not only did the frame rails and door jams with the rust inhibitor but he went ahead and sealed the entire hood and did the trunk lid!!! He then proceeded to go back to the taillights and was buffing out a scuff that I've never been able to get out. HE MADE IT LOOK LIKE NEW! while he was doing this I opened the driver door to check the odometer reading. (I have a history of finding shops that haven't treated me well and joy ridden my car) I immediately noticed my interior was spotless. THEY DETAILED MY ENTIRE INTERIOR. at this point I'm so blown away I look at my odometer and my car moved 0.2 miles. I couldn't stop smiling. The owner... The owner who runs a business who is booked 1-2 months out , who handles all customers concerns, insurance issues, logistics with parts etc, making his employees happy, paying his bills to run his business and pay his people is going this far to buff my car and literally make it but even better than before the accident but better than the day I bought it?! I can't write enough about this shop... If I could rate 1000 stars I would. To anyone reading this don't go anywhere else! You won't be disappointed and you won't get this kind of treatment anywhere else! To anyone who works here thank you so much for all your help. And to Chris.. thank you so very much sir! You were literally a blessing to me for all that you did. Rest assured your shop is the only place my vehicles will be going to. Thank you again!
P.s. The picture of the orange is the wax behind the hood latch that has been sprayed all inside the panels of the hood. Truly amazing experience"
"I have been using Touch & Go for about 4 years now and Chris and team provided excellent service. Everything is customized on an individual basis and Chris (the owner) directly explains everything from start to finish and makes it a smooth experience. Although the business is open 5 days a week like everyone else, I have shown up blindly on Saturdays and even Sundays and Chris is still there working. One Saturday he took care of my hood right on the spot, walked off for lunch came back and done. Same with accessories on my Jeep, I show up to see how one car is doing and parts just arrive and Chris installed while I waited with no appointment. If you live in Carmel or Westfield, this is the best place to take your vehicle, I have tried the competitors in area and they were all bad experiences. I usually don't write reviews but in this case had to as Chris went past the call of duty to take care of my sons car from recent accident and it will be finished next week. Incredible team and never issues with parts or service. George Lupear"
"Chris and the guys are a rare breed in today's world. Honest, fair pricing and exceptional craftsmanship. I am pretty particular about my car, and they have exceeded my expectations at every turn. You can spend more money for repairs, but you won't get better quality or service anywhere."
"Chris and his team exceeded my expectations. They were timely, courteous and clearly operate with high integrity. They are a unicorn - a body shop that you can trust 100%."
"Touch 'N Go is beyond fantastic! Chris and his team are rock stars. If I could give a 10/5, I would. They went above and beyond handling my situation with my car. My car looks great, and can't thank them enough."
"I had a small but deep ding in my car door. They did a good job addressing the issue in a very timely manner."
"Went in for a very minor fix; it only cost a very minor price. I was pleasantly surprised to not be overcharged."
"Chris and his team do great work! You can tell just by talking with the guy that he his honest, and you can tell by his work that he knows what he is doing! After someone dented my e46 M3 and ran, I decided to have Chris take a look at it based on the reviews here. Others quoted me $1000 for the damage you see below. When I asked them how much of that was BMW or Carmel tax, and they stuttered... Chris and his team quoted me less than a third of that! The car is becoming a classic and rising in value, so I wanted to make sure that whomever was performing the work would do an outstanding job. Chris has partnered with some of the best PDR guys in the business. Impacted body-lines are NOT easy to restore. You can see from the pictures below that you can't even tell the difference. Outstanding! I highly recommend!"
"My car recently received a small dent in the side, probably from someone hitting it with their door in a parking lot. After looking around and at reviews, I decided to try Touch N' Go to get it fixed. I'm not going to lie, as I drove up to it, the place looked a little bit sketchy. However, everyone there was super nice and welcoming from the moment I walked in the door. I got an estimate in a couple minutes, and the work only took a couple hours. It looks perfect! I can't even tell there was a scratch and dent. I'd definitely recommend this place."
"Wow! Is all I have to say. This place is a class act. The owner CARES about people and isn’t trying to make an extra buck. I couldn’t have a better review of this place. The owner looked at my car for me, said most of it could be buffed out, took me to the side of the building and did a professional buffing job in the area of concern over the next 20 min out of the goodness of his heart. He took care of mostly everything. The other place I went to gave me a $1000 estimate. I would trust him with my car any day... no questions asked! It’s incredibly hard to find down to earth places in downtown Carmel!"
"Great and honest business. Was very honest about the quote and they were flexible with my schedule. Fantastic place! Highly recommend!"
"I went to the collision center to get an estimate when someone hit my car, Chris was very professional, friendly and polite. Chris immediately used a thinner to understand the magnitude of the damage to remove the residue, he mentioned there is no damage as the residue came out easily. Apart from being professional, polite and friendly this Collision center is a honest business. I would highly recommend them, this was my first time going to them, they just won a customer for any future needs."
"Chris did an amazing job with my car repairs. Kept me informed on the progress too. Friendly team!"
"These folks are great to work with and, unfortunately, I have had to work with them frequently! If you need body work on any vehicle, you can rely on these guys for honesty, integrity and great work."
"I just moved to the area and was in an accident. I wasn’t sure who to call, but gave Chris a call. One of the Best decisions I’ve ever made when dealing with my vehicles. Chris is honest, explains everything, understanding, and just a great person. I would highly recommend to anyone."
"I have been to Touch N Go multiple times for a variety of vehicles. Work is always on time and what he quoted or less. I have referred him many times as well and all with good results."
"I had some minor work done. Their estimate was reasonable and the work was excellent. They were very flexible in scheduling my work. Would highly recommend."
"Awesome job from everyone involved. Car looks 10x better and you can tell they truly care about making it right."
"These Guys are truly awesome!!!! My wife had side swipe the garage with my car and they were able scuff it out and made it look brand new again. These guys truly love what they do and it shows in their work. If you ever need any collision repair done to your baby (vehicle) Touch 'N Go Collision Center is the place to go. HIGHLY RECOMMENDED!!!!!"
"Touch "N Go did an awesome job. The follow up was outstanding, price was outstanding, customer service was top notch. They helped make a accident very easy to deal with. If you want and easy going reliable company to work on your Vehicle this is the place. Thank you Touch "n Go"
"Knowledgeable, professional, and honest. I took my car here to get repaired after someone backed into my 6 day old car. They did a great job blending the paint. You can't even tell I was hit. Highly recommend!"
"While out of town someone dinged my cars front in. I was worried out of my mind because I kept hearing a metallic scrapping when I went over bumps.
When I got back into town, I looked for local body shops and this one stuck out because of their amazing review
I now understand why they have the great review. They actually care about their customers, potential or otherwise.
I was dreading the cost because of the size of the dent. This company offered a free estimate so I figured "no risk"
Chris the owner came out and looked at the front end, identified what was making the noise, and since it was only a 2 minute job he went ahead and fixed it for us without charge.
Honestly you don't see this a lot with repair shops anymore. They will tell you a million things are wrong just to get your money.
Honestly this place should be your first and last stop"
"Chris and his staff are awesome. They do great work, they call when they say they are going to call, they follow up and Chris always pays close attention to detail. I've had them fix multiple vehicles and referred them to many friends. He has yet to disappoint.
I had them fix the bumper on my wife's SUV a few weeks ago and when I was changing the oil over the weekend, I could see where they replaced all of the bolts for what to me seems like 4 worthless plastic tabs. When the dealer repaired it the first time because they accidentally damaged it, they didn't replace the 4 bolts, they just left it like it was. Like I said before, their attention to detail never disappoints."
"First time customer of Touch N Go and am extremely satisfied! The owner, Chris, was friendly, helpful, and knowledgable on every question I had. Their pricing was fair and competitive against the other two estimates I received on my car, I felt he was honest about the work that needed to be done and never tried to take advantage. Final results were amazing! The color matching on my bright red car was flawless and they even went the extra mile with doing some light detail work on the inside of my car as well. There is also lifetime warranty on the paint job in case anything ever happens. Staff was very friendly and helpful and communicated with me in a timely, professional manner. I would recommend them to anyone! Five Stars!"
"Great work, extremely reasonable prices, and excellent customer service! Chris went above and beyond to ensure my car looked like new. I highly recommend Touch 'N Go Collision!"
"I drive a 2002 Toyota Camry and my hood latch was corroded, which prevented my hood from latching all the way. Chris and his crew were incredibly knowledgeable, friendly, and helpful throughout the whole process: Diagnosing the issue, providing instructions for a temporary fix, and ordering the new part and installing it in an efficient manner. These guys are straight shooters and won't run you around. I would HIGHLY recommend the services of my friends at Touch N' Go."
"Excellent work, great pricing, and wonderful customer service. I personally don't know cars real well, so I loved being educated on what they would do, how they do it. I would recommend this place to anyone."
"Quality work and friendly staff. They gave me a truck to drive while my car was in the shop at no extra charge. I was hit by someone in a parking garage, and they made the whole process easy for both of us."
"I am so happy with the work done on my car at Touch 'N Go. I very highly recommend them for professionalism, amazing communication, and their high degree of skill. Staff always answered the phone during working hours, always returned calls promptly, and were open and honest about pricing and timeline. Customer service was above and beyond. My car was finished on time and looks better than it did before it was hit. The paint job specifically was spot on!"
"Staff was very friendly. They gave us the best estimate way lower then everywhere else we went and they called as soon as the part for my car was in. They repaired the car sooner then expected as well. I would definitely recommend them."
"Just had car returned after work done in 1/2 the time expected. I'm very fussy about repair work and couldn't be more pleased with results. Personnel was a delight to work with. Would highly recommend."
"I cannot say enough good things about Chris and his employees!! I came in and 24 hours later, I was leaving with my car! They all went well above and beyond what the call of duty required! I'd recommend them 100%."
"Chris is really nice. He explained in detail what needs to be done and the best option to get the perfect result. Though I've not fixed my car yet due to unforeseen circumstances, I give Touch 'N Go 5stars for excellent customer service. I'll update once Chris fixes my car."
"I don't need a body shop often, but when I do, I go to Touch N Go. Quality work at a fair price."
"Outstanding and honest service. They have done a few autobody repairs for us and we have been very happy with everything."
"Touch 'N Go made the experience of fixing my car fast, fair, and easy. They accommodated all of my needs and made sure my car would be ready to go within a short timeline. They even performed quick paint touch-ups on my car and made sure I was always aware of the status of the fix. Very professional and I appreciate the help from Chris and Chelsea so much.
I would highly recommend Touch 'N Go and would use them again!"
"Touch 'n Go did an excellent job both with customer service, pricing and repairing my vehicle. I hope I don't ever get into another accident, but if I do, I'll use them again. Thanks, Chris! You were great and I'll pass your center's name along to friends."
"I've used Touch 'N Go on 4 occasions over the years. What I appreciate is that they are craftsmen interested in doing a great job that they're proud of - which is unfortunately pretty hard to find these days. They've never exceeded their quotes, and their pricing has been fair. They do first class work!"
"I recently went to Touch 'N Go to have my mirror replaced due to a minor run-in with the garage...and Kevin was such a pleasure to work with. He got me a very fair quote and then ordered the part....it only took a day to come in and I was able to schedule the repair just 2 business days later. It looks great and they even took the time to help me with a brake light bulb that needed to be replaced. I would recommend them to anyone that needs an auto-repair."
"Kevin, Larry & team, kudos for great work and customer service. This shop is very good to work with, providing timely repairs and years of auto expertise, it shows. I've now had hail repair, and deer damage repair accomplished with Touch N' Go. Both turned out great at prices better than any surrounding shop. Quotes are quick and painless to boot. Hope we're not back again, but know a great shop to recommend to friends. Thanks"
"I used this collision center for my Toyota corolla. Perfect work, on time (actually before promised date) delivery and very reasonable charges. Will recommend for anyone.
Owner is very friendly and trustworthy guy.
Actually I asked quote for my work with two other collision centers - one in carmel and one in Indianapolis. This company gave the lowest and even billed less than what they quoted because they didn't have to change the hood. Instead they corrected it and so costed me less."